Park School

Complaints Procedure

At Elleray Park all we want for our children is for them to be safe, happy and achieve to the best of their ability. We recognise, however, that there are times when things go wrong, when there may be concerns and disagreements can arise. These can usually be resolved by speaking to the right person and most concerns can be sorted out without too much trouble.


If you are unhappy about something at school, please contact us so we can try to sort out the issue as soon as possible.


We have a complaints policy, which you can find below, that detail the procedure in which complaints are dealt with at Elleray Park.